Introduction

Welcome to ToySpresso Private Limited ("ToySpresso", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your use of our platform, including our website and mobile application ("Platform") and any services offered through it. By accessing or using the Platform, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our Platform.

Definitions

• "User" / "You" / "Customer": Anyone who accesses, registers, or makes purchases through the Platform.
• "Vendor" / "Seller": Third-party businesses or individuals who list toys/products on the Platform.
• "Buyer": A user who places an order for products through the Platform.
• "Products": Toys or related merchandise listed on ToySpresso.

Eligibility

You must be at least 18 years of age to use this Platform. By registering or purchasing on ToySpresso, you confirm that you are legally competent to enter into a contract under applicable laws.

Account Registration

To access certain features, you may be required to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials.
• All activities that occur under your account.
• Providing accurate, current, and complete information.

ToySpresso reserves the right to suspend or terminate your account if the information provided is found to be false or misleading.

Product Listings and Descriptions

All product listings are provided by third-party sellers. ToySpresso does not warrant that product descriptions or other content are accurate, complete, or error-free. If a product received is not as described, your sole remedy is to initiate a return as per our Return & Refund Policy.

Orders and Pricing

• All prices are inclusive of applicable taxes unless stated otherwise.
• Prices and availability of products are subject to change without notice.
• ToySpresso reserves the right to cancel orders in case of:
  • Pricing errors.
  • Product unavailability.
  • Fraudulent or suspicious activity.

Shipping and Delivery

• Delivery timelines are estimates and may vary based on location and logistics.
• ToySpresso is not liable for delays caused by courier companies or unforeseen circumstances.
• Shipping charges, if any, will be displayed at the time of checkout.

Returns, Refunds, and Cancellations

Please refer to our Return and Refund Policy for detailed information. In general:

• Buyers can raise return requests within [X] days of delivery.
• Products must be unused, in original packaging, and accompanied by proof of purchase.
• Refunds will be processed to the original payment method, usually within 7–10 working days.

Payments

We accept payments through secure third-party payment gateways. By placing an order, you authorize ToySpresso to debit your selected payment method for the total amount.

We do not store any payment information such as card numbers or CVV.

Vendor Responsibilities

Sellers on the ToySpresso marketplace agree to:

• List only genuine, non-counterfeit products.
• Maintain accurate inventory.
• Process and ship orders promptly.
• Comply with all applicable laws including child safety, quality standards, and labeling.

ToySpresso may delist products or suspend seller accounts for violations of these terms.

Intellectual Property

All content on the Platform—including logos, product images, text, graphics, and software—is the property of ToySpresso or its licensors and protected by applicable intellectual property laws.

You may not copy, reproduce, modify, or use content without prior written permission from ToySpresso.

User Conduct

You agree not to:

• Post or share harmful, abusive, or illegal content.
• Attempt to gain unauthorized access to the Platform or user accounts.
• Use the Platform for fraudulent or commercial purposes without permission.

ToySpresso reserves the right to suspend or terminate your access for violations.

Privacy

Our collection and use of personal data are governed by our Privacy Policy. By using the Platform, you consent to the processing of your data in accordance with that policy.

Limitation of Liability

To the fullest extent permitted by law:

• ToySpresso shall not be liable for any indirect, incidental, special, or consequential damages.
• Our maximum liability shall not exceed the value of the product purchased by you on the Platform.

Indemnification

You agree to indemnify and hold ToySpresso, its affiliates, directors, and employees harmless from any claims, damages, liabilities, and costs arising from your use of the Platform or violation of these Terms.

Termination

ToySpresso may terminate or suspend your account at any time without prior notice if you violate these Terms or for any operational reason.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in [Insert City, e.g., New Delhi].

Amendments

ToySpresso may revise these Terms from time to time. Updated versions will be posted on this page with the "Last Updated" date. Continued use of the Platform constitutes acceptance of the revised Terms.